Privacy Policy

UDON & Co. Limited (hereinafter referred to as "our company", “us”, “we”, “our”) fully recognises the importance of protecting personal information, and when acquiring personal information of customers, the Personal Information Protection Law (hereinafter "Privacy Act") and other laws and regulations, we will endeavour to protect personal information by properly handling it as follows.

Acquisition of personal information for the purposes set forth below. The provision of personal information to us is voluntary, but customers who cannot provide personal information or who provide incorrect personal information may not receive our full or partial service.

About the purpose of using personal information. We use your personal information for the following purposes. In addition, when using personal information beyond the purpose of use at the time of collection, we will use it with the prior consent of the customer.

  1. Customer identification

  2. Business related to the provision of our products or services

  3. Billing / payment / collection (including provision of personal information to financial institutions that process payments)

  4. Respond to customer opinions and inquiries, customer support

  5. Campaign lottery, shipping and contacting prizes, giving points

  6. Questionnaire survey / analysis / counting / result notification / reward

  7. Notifications and guidance related to our products or third party products or services

  8. Verification and improvement of our products or services, planning and development of new products or services, and marketing research related to them

  9. Preparation, analysis, and publication of statistical data processed in a format that cannot identify individuals

  10. Operation and management of systems related to our services, including judgment and prevention of unauthorised use of our services

  11. Other items that the customer has agreed to for the purpose of using personal information

  12. We will appropriately manage the personal information acquired regarding security management measures and strive to prevent the risk of unauthorised access, loss, falsification, leakage, etc. of personal information.

  13. We will not disclose or provide personal information to third parties without obtaining the consent of the customer, except in the following cases.

  14. When it is based on laws and regulations

  15. When necessary for the protection of human life, body or property, and it is difficult to obtain the consent of the individual

  16. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual

  17. When it is necessary for a national organisation or local public entity or a person commissioned by the government to cooperate in performing the business stipulated by laws and regulations, and without the consent of the individual, it will not be possible to perform the business. However, the following cases shall not apply to third parties.

  18. When personal information is provided to a consignee with the entrustment of all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
    In addition, by concluding a confidentiality agreement with the contractor, we will endeavour to properly manage personal information.

  19. When personal information is provided in connection with the succession of business due to mergers or other reasons

  20. When personal information is used jointly with a specific person, to that effect, the items of personal information to be used jointly, the scope of the jointly used person, and the purpose of use of the person and the name or name of the person responsible for the management of the personal information has been notified to the customer in advance or placed in a state where the customer can easily find out

  21. When a customer requests disclosure, correction and suspension of use of personal information, etc., we confirm that the inquiry is indeed from the person himself. We will verify according to our method.
    In addition, you can correct your personal information with information that you have registered on the Web.

  22. In order to provide better services to our customers, we may use technology called "cookies" on some websites.
    This allows us to identify your computer, but does not collect any personally identifiable information.
    You can refuse to receive cookies by changing the settings of your browser, but please note that if you do so, you may not be able to use all or some of the services provided by us.

Disclaimer We are not responsible for the protection of your personal information on other websites linked to our website.

Click here for inquiries regarding personal information

We will review the operation status of the handling of personal information as appropriate and strive for continuous improvement, and may change this privacy policy as necessary.

About behaviourally targeted ads

We advertise on various sites on the Internet through third-party companies. 

Customers who use the UDON Online Service may be subject to the behavioural targeting advertising service provided by a third-party company to distribute appropriate advertisements. Therefore, the cookies as described above. may be used by third-party companies that provide behaviourally targeted advertising services. 

If you would like to opt out of behavioural advertising, please see the company website below for instructions.

Google Inc. 

https://adssettings.google.com/